The exisiting and new system integrators / serviceproviders who sells, advises about and implements Competella Attendant Console, Contact Center solutions and Office user add-ons for Skype for Business (Lync) are trained for a duration of 3 days in Stockholm from the 16th - 18th of January 2018.
On Wednesday 30 August, the ¨First Ever¨ User forum for Competella users was arranged in Norway, the customers were transported in an old veteran bus and the journey went on to a lovely place called Gansvika, just outside Oslo - where lunch was served before the event started.
Competella has since its foundation in 2009 been a financially healthy company. We have invested heavily in the development of our product suite for Skype for Business whilst onboarding and training new partners to deliver the Competella advanced Attendant Console and Contact Centers to more than 500 companies.
We are happy to announce that customers can use our professional Contact Centers and Attendant Console with the Office 365 Skype for Business cloud. Audiocodes and Competella already have a joined solution in production at a customer site, where the Competella Contact Center solutions was successfully implemented on top of the Cloudbond 365 appliance. Competella has joined the 3rd party validation partnership program with Audiocodes and has performed stress tests to complete the certification.
Frende is using Competella Contact Center Enterprise with voice, web-chat and e-mail distribution for more than 2 years.
Competella has several news to present at Microsoft Ignite 2017 - we hope to meet you there.
Competella have through a Danish partner replaced a global Aspect Contact Center with the Competella Contact Center Enterprise solution. Jabra will in the future be serving their customers using the solution from Competella. Read the full story under "customers"
Competella develops advanced telephony Contact Centers, Attendant Console and complementary Office User add-on’s native to Skype for Business.
Our aim is to improve and optimize the telephony and media communication between businesses (our clients) and their customers by developing a modular multi-media channeling solution – the Competella UCS (Unified Communication Suite).
With our Unified Communications Suite we help customers migrate from their legacy telephone systems (PBX) in their own pace to Skype for Business, this includes line-state integration to Cisco Unified Communications Manager also for hybrid set-up's.
The Competella UCS is available both as a multi-tenancy cloud platform as well as an on-premises solution and are sold through a professional network of cloud-partners and system-integrators who focus on delivery and consultancy around Universal Communication – Skype for Business and the Competella UCS.