We have lots of experience from customers who have chosen to rip and replace their legacy PBX or simply migrate stepwise to Skype for Business with i.e. the Lync 2013 Attendant Console or Skype for Business Attendant Console that provides an overall more simple and effective solution.
Competella now supports enterprises who plans for a migration from Skype for Business to Teams or a hybrid setup with Cisco Unified Communications Manager & Skype for Business with the Cisco linestate support shown in Competella Attendant Console and Contact Center Enterprise Agent user interface. The Skype for Business and Skype Attendant Console are two branches that Competella has been developing and optimizing in the last decade. We have now progressed even more and has started to develop Contact Center for Skype for Business and Attendant Console Lync 2013 and other Skype administrators.
Competella is part of the Technology Adopters Program (TAP) for Microsoft Teams and our solutions are qualified for Lync 2010, Lync 2013 and is pending certification for Skype for Business Server 2019. As a part of this program, Competella is easy to integrate for a optimized hybrid or standalone communications solutions for companies.
The Competella Unified Communication Suite can be set-up in various redundancy and high availability configurations for local, regional and global companies, both in dedicated set-ups as well as multi-tenancy platforms for Hosters and Serviceproviders.