On this page you find the login to our Support portal (Competella ticket system). Here our partners and customer can register issues. If you don´t have the login to this page please feel free to send a request to support. You can also send your issue directly to Competella Ticket system.
You can also contact Competella Support Hotline if you have a valid support agreement on +46 8 465 011 95. Please remember to file your issue via the Competella ticket system before calling.
The Competella Software Assurance comes in different modalities:
Week days - normal business hours
24 hours support on Week days
24 hours support on Week days and Holidays
The Software Assurance includes right to use, access to updates, upgrades and access to 3rd line support during business hours by Competella through your system integrator. Also make sure to visit the Compella Download Area for the newest patches.
Competella deployments are done by our partner network. Competella does offer consultancy work in special situations which can be professional requirement analysis, customer specific integration and specific development projects. To request a certain supervision of a Competella project, please contact us and we will be in touch.
Agent and and user training are done by either the Competella partners or by Competella training partners.
Partner training, is typically held 3 – 4 times a year – please click here
Administrator and IT-Administrator training is typically held 2 times a year – please click here
We urge all our customers and partners to enter the Competella training partner programs to ensure the best knowledge of our Competella Solutions for your company.