During this webinar we will guide you through the information you need to be able to offer Competella Cloud Services to your customers – including deployment, onboarding, and configuration. For those who are interested in how to install and deploy on-prem solutions, the afternoon of day 3 is an optional additional session covering this topic. The training course is also a part of Competella’s partner program for certification of silver and gold partners. Competella Company and Product Presentation - Technical Overview and Prereqs - Process Overview - Azure User Importer App - Users in WebManagement - Azure Identity Server App - Azure Bot Creation Queue Configuration (Managing agents, queues, voice prompts etc.) - Multimedia Attendant - Azure Presence App - Azure Calendar Sync App - Queue Monitor Support & Troubleshooting - Support Flows - On Prem Solution/Setup (optional) Sign up for the next partner online below!New and existing partners can sign up for the next Competella partner training webinar
Agenda
Day1
Day2
Day3
Posted by : Competella