Competella Events

You can also meet Competella at events and exhibitions

Competella exhibits on 14th and 15th of May in Oslo

Visit us and hear about Competella contact center solutions for Skype for Business and Teams at Call Center-dagene. Ask our professionals Thomas L. McLennan and Vibecke Flinskau how our tools can help improve your multi-channel customer experience.

Read more and sign up here!
 

Sign up for this 2 days online administrator course for end-users

Competella now offers a 2 days administrator course. The course has been developed for customers who would like to participate in a conference call.

The training consists of: 

Date Time Activity Equipment
Day 2 - 7 Appr. 1 hour Preparation excercises Competella system
Day 8 08:30 - 09:00 Join Conference early* Skype
  09:00 - 12:00 Presentation part 1 Skype
  12:00 - 12:30 Q&A Skype
  12:30 - 17:00 Excersises** Competella system
Day 9 09:00 - 12:00 Presentation part 2 Skype
  12:00 - 12:30 Q&A Skype
  12:30 - 17:00 Excersises Competella System

*To sort out any technical problems
**Competella will be available via Skype for help and instructions

Read more and sign-up for a waiting list here

New and existing partners can sign up for Competella partner training in Stockholm

The exisiting and new system integrators / serviceproviders who sells, advises about and implements Competella Attendant Console, Contact Center solutions and Office user add-ons for Skype for Business (Lync) are trained for a duration of 3 days in Stockholm from the 22nd - 24th of May 2018.

Click here to sign-up!

Want to improve your Competella administrator or system administrator training

Are you a Competella administrator managing your Attendant Console or Contact Center and would you like to learn more, then join our training in Stockholm on the 14th and 15th of November 2018.

To read more and sign up please click here 

Competella News

We are expanding our business and need more skilled professionals for our team in Stockholm

Read more under About / Career

Microsoft Teams is the new phone system offering in Office 365 from Microsoft

Competella is part of the Microsoft technology adoption program also for Teams in Office 365. Contact your local Competella representative to hear more about you options with Skype for Business and Teams

Our strong and sustainable growth strategy is rewarded with AAA rating by Bisnode

Competella has since its foundation in 2009 been a financially healthy company. We have invested heavily in the development of our product suite for Skype for Business whilst onboarding and training new partners to deliver the Competella advanced Attendant Console and Contact Centers to more than 500 companies.

Competella Contact Centers and Attendant Console now supports Office 365 Cloud PBX

We are happy to announce that customers can use our professional Contact Centers and Attendant Console with the Office 365 Skype for Business cloud. Audiocodes and Competella already have a joined solution in production at a customer site, where the Competella Contact Center solutions was successfully implemented on top of the Cloudbond 365 appliance. Competella has joined the 3rd party validation partnership program with Audiocodes and has performed stress tests to complete the certification.

For the 2nd Year in a row Frende Forsikring wins with Competella Contact Center Enterprise in the category Insurance

Frende is using Competella Contact Center Enterprise with voice, web-chat and e-mail distribution for more than 2 years.

The Competella Contact Centers supports Jabra and GN Resound worldwide

Competella have through a Danish partner replaced a global Aspect Contact Center with the Competella Contact Center Enterprise solution. Jabra will in the future be serving their customers using the solution from Competella. Read the full story under "customers"

Competella Unified Communication Suite Release 2.5

Meet the ultimate Customer Experience Journey expectations!

The Competella Unified Communication Suite provides excellent tools for routing and distribution of contacts to contact center agents and switchboard attendants that integrates call control with an advanced directory search engine, access to presence, calendar, e-mail and IM. The system adds queuing and media control handling functionality to Microsoft Skype for Business beyond the level found in legacy PBX’s. Competella Unified Communication Suite supports both Skype for Business in Office 365 and SfB on-premises in single customer and multitenant configuration for Service Providers.

The Competella Unified Communication Suite is part of the Microsoft infrastructure and is designed to comply with the technical framework and architecture defined by Microsoft. The product suite adds new values to Microsoft Office and Skype for Business and is designed to utilize and integrate with other Microsoft Office products e.g. Dynamic CRM, Exchange and Teams.

 

Read more about the new Competella UCS Release 2.5

 

Download a Product Overview of the Competella Unified Communication Suite

 

Download a Solution Description of the Competella Unified Communication Suite R. 2.5