Competella Events
Welcome to the world of Competella! Contact Center and Attendant Console solutions natively built on Microsoft Teams!
Attendant Console webinar
Welcome to our mini webinar series – Competella Microsoft Teams native Attendant Console solution
Date: Choose a date - December, 7th 2021, February, 10th , April 26th or June 15th 2022.
Time: 30 minutes
Target group: This 30-minute webinar is aiming at you who is looking for an Attendant Console solution that is powered by Microsoft Teams. You can for example work in a Switchboard, be a provider of cloud solutions, a reseller or an existing customer that want to know more about our SaaS-solutions. No matter what size your company is or if you still are on Skype for Business or have an old PBX-solution but going to Teams Telephony, you are welcome to this introduction of Microsoft Teams native Competella Switchboard solutions.
Welcome to our Partner System Engineer Certification training November 9-11, 2021
Date: Register your interest
Time: 09.00-16.00 CET (OBS optional on-prem specifics takes place the first day 13.00-16.00). Lunch 12.00-13.00 every day.
Target group: This training are for those who are working in a more technical role for a new or existing partner to Competella. You can for example work as a System integrator, System administrator, Cloud Engineer, UC Specialist, Technical Project Manager or a Solution Architect.
Certification: The training course is also a part of the Competella partner program for certification of silver and gold partners.
Request a recording from the Contact Center webinar April 15th
Welcome to our mini webinar series – Competella Microsoft Teams Native Contact Center solution!
Date: Choose a date - January 25th, March 24th or May 19th 2022.
Time: 30 minutes
Target group: This 30-minute webinar is aiming at you who is looking for a contact center solution which is natively powered by Microsoft Teams. You can for example work in a Contact Center, be a provider of cloud solutions, a reseller or an existing customer that want to know more about our SaaS-solutions. No matter what size your company is or if you still are on Skype for Business, you are welcome to this introduction of Competella Contact Center solutions in the cloud.
Want to improve your Competella administrator or system administrator skills
Are you a Competella administrator managing your Attendant Console or Contact Center and would you like to learn more, then join the next available training..To read more and sign up please click here
Competella News
Orange Business Services increase their Microsoft Teams offering with Competella Attendant solutions.
Stockholm, Sweden Orange Business Services and Competella AB forms a new partnership. The partnership is global, and Orange will resell the Competella Attendant Console solutions for Microsoft Teams Phone system. Ulf Blomkvist, CEO at Competella -We are pleased that we together with Orange, have entered into an agreement where Orange Business Services, globally, will re-sell the Competella Communication Suite for Teams. Ulf continues - The training has already started and soon we together are well prepared to help customers on their journey to Microsoft Teams Phone system. For more information contact Lars Fredsted, Head of Sales Western Europe. Click here
first frame networkers start reselling the Competella Communication suite
Stockholm, Sweden, November 3rd. 2021 Competella AB and first frame networkers ag in Switzerland are pleased to announce a partnership where first frame networkers will add more value to customers and organizations that has chosen Microsoft Teams Telephony as a communication platform strategy. With the help of Competella Communication Suite, first frame networkers ag, now can offer cloud-based Contact Center and Attendant Console solutions. For more information about the partnership contact Lars Fredsted or Marco Nicoletti Click here
New partner agreement
2021-07-09 Stockholm Competella AB and Telia Company have formed a new partner agreement to provide the Nordic market with Competella Attendant Console solution for Teams. The offering will also include the Teams Telephony offer from Telia Company. For more information about the agreement, please contact us Click here
Recording is added to Attedant Console and Contact Center Enterprise
2021-07-09 Stockholm Recording is now added to the Competella Communication Suite (Cloud/SaaS Teams solutions). For more information about the new functionalities Click here
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And a nice midsummer if you celebrate this!
Everybody at Competella would like to wish you all a happy summer. We will continue working during summer but also take some days off. For those of you celebrating it, we wish you a very nice midsummer!
2 additional functions in Competella Communication Suite
2021-05-06 Stockholm Today we release 2 more functions in our Communication Suite (Cloud/SaaS Teams solutions): Consult Call - Now you can call a searched person before you transfer the call from the Attendant Console and Contact Center Enterprise and Call Back - Now a caller can choose to call back when waiting in line on a queue and keep the placement in queue. Call back is available as an add-on for queues on both Contact Center Enterprise and Attendant Console. For more information about the new functionalities contact us Click here
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Time flies they often say, and it really does.
This year we celebrate still having our first Danish customer with us. Together with Horten Advokatpartnerselskab, a danish law firm, we celebrate 10 years of partnership. In January 2011 we installed a switchboard solution on Lync 2010 at Hortens new premises in Hellerup. And from there on, we have – in addition -, expanded the solution to include Contact Center functionalities as well as have followed Horten on their journey from Lync 2010 to Lync 2013 and as of today having the whole Competella solution running on a Skype for Business platform. Teams seems also the new “place to be” for Horten, and we expect Horten to migrate to this new platform later 2021, and hopefully we can be together with Horten the next 10 years as well. In that case, Competella are looking forward of exchanging the number “1” to a number “2” on the below celebration cake, so we in beginning of 2031 can celebrate our 20 years partnership with Horten. Thank you Horten for 10 years with us!
Request a free ticket from Competella.
On May 19th, Competella together with Telia will participate in the Swedish event Connect21, a digital arena for the future communication. We have some tickets for our customers and partners to give out before May 16th. For more information and request a ticket, Click here